NALTP Policies

Cancellation Policy

Reservations with us guarantee you a spot to park. This reservation is refundable up to the start date and time of the reservation. Reservation is non-refundable after the start date and time. We hold that spot open for you and your car. You have until the start of your reservation to cancel. If you do not show up, we have held the spot for you and you have taken away our opportunity to sell the spot to other persons. Once that time has passed you forfeit your payment.

**If we cannot provide you a spot we will refund your full payment and pay for you to park at any another facility.
(A receipt from the facility with matching start and ending dates that match your reservation with us must be presented for payment.)

How to Cancel Your Reservation

You can cancel your parking reservation by clicking the “cancel reservation” option at the bottom of the reservation email you received after booking.

If your reservation was made through a 3rd party, you will need to contact THAT company directly in order to cancel it. Please don’t hesitate to contact us if you have any additional questions.

Electric Vehicle (EV) Charging Policy

Due to the increased daily usage of our charging stations, we have started charging a flat fee of $5 to charge your car while you are away.

Oversized Vehicle Policy

Due to construction, we have limited space at our facility. Trucks, vehicle hitches, extra-large SUVs, or other oversized vehicles will be charged an additional $3 a day for any vehicle that falls in this category.

Below is a list of vehicles that are considered large/oversized. If your vehicle is NOT on this list and can fit in a single spot, there will be no extra charge.

  • BMW: X7
  • Cadillac: Escalade (all models)
  • Chevrolet: Suburban, Tahoe, Avalanche, Express, Silverado, all LTs and Pickup trucks
  • Dodge: Sprinter, RAM/Pickup, Tradesman, Promaster.
  • Ford: Expedition, Excursion, all pickup trucks and vans including Super Duty, E and F Series
  • GMC: Sierra, Suburban, Yukon, Denali, all pickup trucks, LTs, and vans
  • Honda: Pilot
  • Hummer: All Hummer models
  • Infiniti: QX 56, QX 80
  • Jeep: Grand Wagoneer
  • Lexus: GX Series, LX Series
  • Lincoln: Navigator
  • Mercedes: Sprinter, GL Class
  • Nissan: Armada, Titan Pickup, NV200, NV passenger
  • Rivian: R1S, R1T
  • Toyota: Sequoia, Tundra**, Grand Highlander**, Land Cruiser** any FULL size pickup trucks
  • Any car that has been modified to be bigger than a base model (Ex; Jeep Wrangler oversized tires)